Chapter 3 Quiz Chapter 3 Quiz 1. Chapter 3 helps us overcome our challenges. It says we need to stop viewing these challenges as _____________ and start viewing them as ____________. 2. Michael Haines’ friends discouraged him from getting into the advertising business because his speech was very difficult to understand. He would not let their __________ deter him and he started a profitable advertising business. 3. The S.M.A.R.T. approach to goal setting says that goals should be Specific, M_________, Achievable, Relevant and Timely. 4. Chapter 3 says that a roadblock to success is ____________ after we get discouraged. 5. People tell Michael Haines that they feel more prepared to _______________ after they have met him or attended one of his seminars.