Chapter 2 Quiz </p> <section> <h2>Chapter 2 Quiz</h2> <p> </p> <p>Quiz with questions taken from chapter 2 of <em>How to Serve Customers with Disabilities.</em></p> </section> <section> <h2>1. Chapter 2 states that, in order to make your business accessible to people with arthritis, it should have</h2> </section> <section> <h3>2. The chapter says that both ramps & steps should be available on slopes steeper than</h3> </section> <section> <h3>3. Whenever possible, you should</h3> </section> <section> <h3>4. In a large building equipped with washrooms for people with physical challenges,</h3> </section> <section> <h3>5. For people with vision loss, it is preferable to have</h3> </section> <section> <h3>6. Parking spaces & drop-off areas for people using a mobility aid should</h3> </section> <section> <h3>7. Signage in public buildings should be</h3> </section> <section> <h3>8. Which is not true: information desks, intercoms, queueing systems & ticket offices need to be planned carefully because some people with challenges may not be able to</h3> </section> <section> <h3>9. Which of the following points about a telecommunications service is not true</h3> </section> <section></section> <section></section> <section></section> <p> </p> <p>
